Last Updated: 11/20/2024
Thank you for shopping with THEMAINSPIRE! Below is an overview of our shipping process to ensure transparency and clarity.
Shipping Locations
We ship worldwide from our facility in Marrakech, Morocco.
Shipping Methods
We partner with trusted carriers to ensure secure and timely delivery:
- Amana Express
- FedEx Express
Processing Times
- Orders are processed and shipped within 1–3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
Delivery Times
Estimated delivery times vary based on the destination and shipping method:
- Standard Shipping: 7–14 business days.
- Express Shipping: 3–7 business days.
Please note: Delivery times are estimates and may vary due to customs processing, weather, or other factors beyond our control.
Shipping Costs
- Shipping costs are calculated at checkout based on your location and the selected shipping method.
- Any applicable customs duties, taxes, or import fees are the responsibility of the buyer.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.
Lost, Delayed, or Damaged Shipments
We strive to ensure every order arrives on time and in perfect condition. If your order is delayed, lost, or damaged:
- Contact us at contact@themainspire.com with your order number and details.
- We will work with the carrier to resolve the issue promptly.
Customs and Import Taxes
International orders may be subject to customs duties and taxes imposed by your country. These fees are the buyer’s responsibility and are not included in the shipping cost at checkout.
If you have any questions or concerns regarding shipping, please don’t hesitate to contact us at contact@themainspire.com.